Frequently Asked Questions What is the term for agencies using AT&T services under SUNCOM? All SCS services are month-to-month, unless a special pricing arrangement is made in exchange for volume and term commitments. What is the term for the SCS contract between DMS and AT&T? The initial term of the contract is five years beginning in July 2020, with the option for renewals up to an additional five years. How do I get help designing a solution using the services under SCS? Please reach out to your AT&T Account Team, found here. I have a question about my SCS bill. How can I get some clarification? Please reach out to the DMS Account team, found here.