Frequently Asked Questions

What is the term for agencies using AT&T services under SUNCOM?

All SCS services are month-to-month, unless a special pricing arrangement is made in exchange for volume and term commitments.

What is the term for the SCS contract between DMS and AT&T?

The initial term of the contract is five years beginning in July 2020, with the option for renewals up to an additional five years.

How do I get help designing a solution using the services under SCS?

Please reach out to your AT&T Account Team, found here.

I have a question about my SCS bill. How can I get some clarification?

Please reach out to the DMS Account team, found here.